Privacy Policy

1. Who is responsible for managing my Information?

This [website is owned and maintained by] [form/brochure is issued by] Mersea Books (“we” or “us”).

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

2. What information do we collect?

We do not collect any information on this website with the exception of information that is entered in our contact form

3. How do we use your Information?

The information you provide may be used in a number of ways, for example:

• to provide you with the information, products and services you ask for, and honour any contract you have with us;
• to manage customer service queries.

4. Who will we share your information with?

We do not share information with any third party

5. When can we contact you in the future?

We would like to send you information about our own products and services. We may do this by post, telephone, email or SMS, unless you have told us that you do not wish to be contacted in this way. We will always ask you to confirm in advance that you are happy for us to allow third parties to contact you by email. 

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or [send an email to merseabooks@gmail.com]. 

[Note: Individuals have the right to opt out from any direct marketing activity. There are also strict rules which apply for marketing by phone text or email. You may need to include more precise wording to gain explicit consent if you intend to undertake certain direct marketing.

6. How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. 

7. cookies 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

8. How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of this information.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

9. Does the policy apply to linked websites?

Our website does not contain links to other websites

10. How do we update this privacy policy? 

We keep our privacy policy under regular review and we will place any updates on our webpage. This privacy policy was last updated on 13th July 2022.

11. Who can you contact if you have queries about this privacy policy? 

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email: merseabooks@gmail.com

Or write to us at 289 Dereham Road, Norwich NR2 3TH